1. Service Description
Junet.io provides an enterprise AI integration platform with the following key features:
- AI integration within your infrastructure
- Modular and scalable deployment options
- Full data sovereignty and control
- Enterprise-grade security measures
2. Service Level Agreement
Our commitment to service quality includes:
- 99.9% platform availability guarantee
- 24/7 technical support access
- Regular system updates and maintenance
- Comprehensive security monitoring
3. Customer Obligations
When using our services, customers agree to:
- Maintain the security of access credentials
- Use the platform in compliance with applicable laws
- Report any security concerns promptly
- Respect intellectual property rights
4. Data Processing
Our data handling principles ensure:
- All processing occurs within your environment
- Complete data control remains with you
- Compliance with data protection regulations
- Regular security audits and updates
5. Term and Termination
Service terms and conditions include:
- Flexible subscription periods
- Clear termination procedures
- Data export capabilities
- Post-termination data handling